The new Burdens Portal offers a number of features which have been designed to transform the way customers manage their accounts and jobs. In particular, we’ve simplified the way you place orders, meaning there’s no longer any need to call and pop in to your local Burdens.
Creating a material order on the new Portal can be done at any time, from any device with internet access. On The Portal, you have access to the entire Burdens product range, and your company’s live price is shown against each item. This means that you can create itemised quotes with accurate pricing in seconds. You’re also able to select whether you’d like the order to be picked up or delivered, as well as your preferred date and time.
If you find that you’re frequently ordering the same items, you can also save the material order as a template on your account. This way, all you have to do to create a similar order is select the template from the drop-down menu, edit as needed, and send to your chosen store.
While the app will suggest your preferred store, you can easily select another Burdens location to send the material order to for pick up or delivery. It’s great for businesses that have jobs which are spread across Melbourne.
Not only does using the new Portal save you the hassle of calling or going in-store, but it also means your orders are processed faster. The Portal removes the need for manually processing by Burdens staff, so you can receive your order even faster! Once your order has been processed, the status of the material order on The Portal will reflect this, making it easier to track.
To view the entire process for creating and send a material order, check out our video tutorial here.
If you have any questions about how the new Portal or creating material orders works, get in touch with the team at your local Burdens. Or, pop in store and have a staff member show you just how easy it is to create and send off orders.
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