Running a business is a difficult, arduous, time-consuming task that requires your full attention and devotion. You become attached to your business and, essentially, your business becomes your baby. That’s why, when faced with a negative review or comment from an outsider, the natural reaction is to be defensive or dismissive. “What would they know?” is an all too common phrase heard from business owners all over the world.
How often have you had an employee who comes to work and is clearly in a negative mindset? Are they consistently showing up to work late or complaining about the jobs they are assigned? As soon as you know it, this infectious negative attitude is spreading to other team members and is having a serious impact on your workplace. Unfortunately, when members of a team are underperforming or continually show up to work with bad attitudes, team leaders are quick to blame the employees.