Trak vs Jobber
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Trak and Jobber are both web-based trade management apps. While Jobber has four different payment options which affect your level of access to features, we’ve chosen to compare the Connect plan, as they advertise it as their most popular with users. Jobber offers a couple of features which Trak does not, including the customer portal and online booking system. However, Trak offers SWMS, file annotations, and a more complete Tasks feature.
Jobber Connect is priced per month for up to a certain number of users and your access to some features is limited. Trak is just $1 per job you create.
Number of Staff
Trak does not place limits on how many users you add to your company. On Jobber’s Connect plan, companies can only have up to 7 users. There is a plan with unlimited users, although it’s almost double the cost at $279 per month.
On Trak, you can add subcontractors to your account for just $1, and while they have limited access, they can view all that’s needed to get the job done. Jobber has “limited workers”, but they can only view their schedules or the location for their job.
On both apps, you’re able to control the information that your team have access to. On Trak, you can create as many different user groups as you need and then adjust the permissions of each.
Jobber has a ‘Client Hub’ which allows customers to approve quotes, check schedules, make payments, view and print receipts, or send off requests for jobs. Trak does not currently have this feature.
Quoting & Invoicing
On both apps, you’re able to create professional, itemised quotes and invoices to be shared with clients.
Both apps allow you to manually enter payment such as cash or cheques. On Trak, you can link Stripe for credit card payments and BPAY so your clients can pay through instalment plans. Jobber also allows for payment via credit card and has a card scan feature which saves time for workers in the field.
On both apps you’re able to schedule jobs. For Trak, you can view and add entries to the job scheduler, user scheduler and also schedule non-job related items which your company specifies (e.g. sick days or RDO’s). On Jobber, you can also schedule tasks, calendar events and visits.
Trak allows you to create professional looking SWMS compliant templates for workers to fill out quickly while on the job. Jobber does not have this feature.
Both apps allow you to create reports from scratch to suit your company’s needs. Examples could be site inspection forms or job completion reports.
Both apps allow you to add custom fields so that you can easily make note of information that’s important to your company specifically.
On both apps, you can upload files and images to jobs, quotes and invoices. On Trak, you’re also able to add attachments to notes, tasks, reports and SWMS.
Trak allows users to add annotations to files that have been uploaded. Jobber does not have this option.
On Trak, users can check in and out of a job, which pinpoints their exact location and adds entries to their timesheets. Jobber has real time GPS tracking on their users.
Trak allows you to create tasks within jobs, which can be assigned to users and have due dates. Jobber allows you to add ‘Basic Tasks’ into a calendar
Both apps allow you to apply statuses to jobs, quotes and invoices.
As each business has a different way of operating, on Trak you can create custom statuses for your company. Jobber only offers the default statuses.
Both apps offer a feature that allows for signature collection. On Jobber, this is for jobs, quotes and invoices. Trak also allows them on SWMS and reports.
Trak offers a one way integration with Xero, where data such as clients and invoices can be pushed to the software, and also offers data exports for MYOB. Jobber only integrates with Quickbooks.
Neither app currently offers an offline mode as they both require internet access for use.
Both Trak and Jobber offer knowledge base articles or how-to guides.
Both apps offer a series of instructional videos to help users work out the app.
Both apps offer live support for all users, including email and in-app chat.
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